Happy Customers...
Actual customer testimonials
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If you recently had an outstanding experience with one of our Jim Crivelli Chevrolet
employees, tell us and we will share that feedback with the employee.
"I purchased a 2009 Silverado yesterday from your dealership. I wanted to let you know that this was the easiest vehicle purchase I have ever had. Barbara Katz made the whole experience painless.
Crivelli was not the first dealership we contacted but Barbara went above and beyond what any other salesperson did for us. We told her what we needed, she found the available trucks and called us when the one we wanted came in.
In the past, we have waited hours to finalize a sale. We were shuffled from one area to another while they cleaned the car and did the paperwork. There was none of that yesterday. It took less than an hour to drive the truck off the showroom floor. Barbara had the OnStar set up ahead of time, Colleen had the papers in order for me to sign and we were in the truck with Barbara explaining the features in no time at all.
I want to commend your staff and thank Barbara for making this truck purchase fun. We may be buying another car next year. I can assure you Crivelli will be our first stop."
--Colleen - August 12, 2009
"My salesperson Joe Bianco was very knowledgeable about the product (2010 Camaro). He was extremely wonderful to deal with as he was very customer oriented. I enjoyed the experience with the finance manager Colleen the most. She went out of her way to explain everything and made sure I got the best deal with the purchase."
--Marianne, June 11, 2009
"I just want to say that 2 years later I am still thrilled to own my Chevrolet Equinox. Also to say that I wouldn't have this vehicle if it weren't for Barb Katz and for that I want to thank her for being such a great salesperson. She's an all around EXCELLENT person who makes it happen for both sides but at a level that any person can be comfortable with. Her commitment to you as a customer doesn't end with you driving off the lot because I've talked to her or heard from her more in 2 years than some of my family members. It's because of Barb I've continuously recommended both Crivelli and the Equinox. Thanks!"
--Autumn, June 2, 2008
"I have been dealing with Jim Crivelli for many years and have always been satisfied with their treatment. That's why I still drive Chevy products. Actually, I drive Crivelli products. If they switched to another automobile, I would be switching with them!"
--Louis, November 2007
"While on a trip through Pittsburgh, we ran over a piece of metal that stuck in the driver's side rear tire and caused a very rapid flat. We spotted your dealership and limped the car to your lot. Unfortunately, it was after hours on a Friday and your business was closed up tight so my husband went to another nearby business to look for assistance. When he walked into the establishment, he spotted a man wearing a "Mr. Goodwrench" shirt. Instead of sending us to another garage, your employee Edward Wurms led us to the back of your dealership where he promptly and professionally removed our punctured tire, plugged the hole and replaced it on the car. He and Thomas Coffy were polite and very helpful, even giving us directions to a hotel for the evening. You are lucky to have them both on your team."
--Amy, April 27, 2004
"For almost 20 years, I have been having my vehicles maintained by your dealership. I want to commend John McCauley for his efforts, consistent trustworthiness and dependability in keeping my vehicles in good condition. His reliability and excellence cannot be matched. "
--Rich, May 26, 2006
"It has been 23 years since my last purchase. Barbara made my buying experience comfortable."
--Lorraine, April 25, 2006
"Your staff (from sales to service) goes above and beyond and because of this you have yourself a loyal customer for life. Although there are other Chevy dealers closer to our home and more convenient for routine service, we will happily travel the extra distance to get the best service and support Crivelli has to offer."
--Ken & Michelle, August 17, 2005
"Buying a car from Jim Crivelli Chevrolet was a very easy and pleasant experience."
--Brian, Sept 16, 2006
"After a long and frustrating process of repairs and warranty claims at another dealership... my father remembered Crivelli Chevrolet in McKees Rocks. Unlike mechanics at the other location I visited, they spent the better part of a week diagnosing and eventually fixing my vehicle...and never once suggested that I take the vehicle back and wait for it to get worse. Their resolve and dedication helped restore my faith in mechanics, Chevrolet, and in General Motors. "
--Joseph, March 15, 2004
"I cannot say enough about Crivelli Chevrolet. There was no pressure from a sales manager, the salesmen were very accommodating and I felt very comfortable there. Jeff Morris went out of his way to accommodate me in every way possible. He had the vehicle I was interested in inside the garage and cleaned up. I very much appreciated this because the temperature outside was in the teens! When I came in to take delivery, it was Jeff's day off and Brock took care of me. He went over every single button to make sure I knew how to work everything. There are several other Chevrolet dealerships a lot closer to me, but the next time I'm in the market for a new car, or know someone who is, I will recommend that they check with Crivelli Chevrolet first and save themselves a lot of trouble and aggravation. It was truly and enjoyable experience."
--Carol, Feb 6, 2004