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Happy Customers...
Actual customer testimonials
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If you recently had an outstanding experience with one of our Jim Crivelli Chevrolet employees, tell us and we will share that feedback with the employee.

"Brock is an amazing, honest salesman. this was my 3x back. I will return because of Brock and his honesty. Dealer is also excellent with customer service."
  --Marcie, March 6, 2012

"The dealership went above and beyond to help me. They were very efficient, and got the job done very fast. I was absolutely pleased with everything."
  --Jean, September 30, 2011

"I was in an accident on Wednesday, January 11th. I wanted a Chevy dealership rather than a Body Shop and Jim Crivelli was the dealership that worked in conjunction with my insurance company. I called and set up an appointment to stop by that Thursday at lunchtime. Tom Coffy advised me that he would call Enterprise and have them get a car ready for me while my car was being repaired. When I arrived, Tom and Oz treated me like I was the only customer on the planet. I just got a call today that my car was finished and washed and I could come pick it up when it was convenient for me. They are absolutely what customer service is all about."
  --Gail, January 25, 2012

"Bill Borres was very understanding and very helpful in my need to purchase a new vehicle. My prior purchase from a different dealership was horrible (not a chevy dealership). When it was time for me to get a new car, I knew I had to go back to a Chevy and the location for Jim Crivelli was convenient and all at dealership were extremely polite and helpful. Dealership has a family atmosphere. "
  --Cecilia, April 6, 2012

"I purchased a 2011 Chevy Cruze this past Monday at your dealership from Jeff Morris, and I wanted to let you know what a great experience it was to work with Jeff and your staff. Jeff made the entire process very easy and made me feel like he truly cared about my first car purchase. When my dad and I came to the dealership (as this was my first car purchase), Jeff greeted us and we took the Cruze for a test drive. I was very nervous, but Jeff walked us through everything. When I picked up the car, it was everything that I expected and the excellent service continued. Colleen called me during the day to answer all my financing questions and inform me of additional possible warranties. Jeff greeted me when I arrived and had everything organized for the purchase and thoroughly explained all of the paperwork and all the features on the Cruze. As you can see, I am thrilled with my new Cruze and that I chose Jim Crivelli Chevrolet to make the purchase. Thank you!"
  --Carly, September 2011

"Everyone I met in Sales & Service was friendly, & very helpful with my concerns. I was impressed how everyone backed each other up, working together as a team."
  --Michael, September 12, 2011

"Dear Mr. Crivelli, The sale of my vehicle could not be complete until I have an opportunity to express my sincerest thanks. I will always recommend Crivelli Chevrolet to everyone. I am more than a satisfied customer. I am a happy customer. "
  --Marcia, August 20, 2011

"i have been buying cars and having them serviced for a lot of years at Jim Crivelli. My daughter is now doing the same. When you see the same people working there for all the years i have been going....that should be an indication that they are the best. thank you for everything."
  --Joanne, July 30, 2011

"Brock was a wonderful salesperson. He was very knowledgeable and thorough. He gave us the step by step process, which made our purchasing experience easy. We are completely satisfied, and we are more impressed with Jim Crivelli Chevrolet than any other dealership we have dealt with. We had a pleasant experience, and we will definitely keep this dealership in mind for future purchases. Our sons are interested in the Chevrolet Camaro, and this dealership will be our first stop."
  --Amy, June 21, 2011

"I cannot express enough the kindness and efficiency of the employees down at Jim Crivelli Chevrolet. They have to be the friendliest people and very caring about what my needs were. Excellent!"
  --Katherine, June 2, 2011

"My sales rep went above and beyond in accommodating my need to have the vehicle I wanted in the short priod of time I required; he was informative and patient with my decision-making process and with test driving in inclement weather. Both he and the financial rep were clear, friendly and efficient throughout the process and with expediting communications with my new insurance company."
  --Lenora, February 11, 2011

"I brought my vehicle in for a 6,000 mile service and to have a vibration I was feeling checked. The vibration of the steering wheel still occurs when my vehicle idles. I have not had a chance to contact them about bringing the vehicle back in. I love this dealership and I have dealt with them for many years. I enjoy the services they provide and the personnel are great here."
  --Paul, April 21, 2011

"We have done business with Brock Baird the last four cars we have purchased and he is the best in the industry as far as we are concerned!"
  --Charles, February 25, 2011

"I purchased a 2009 Silverado yesterday from your dealership. I wanted to let you know that this was the easiest vehicle purchase I have ever had. Barbara Katz made the whole experience painless. Crivelli was not the first dealership we contacted but Barbara went above and beyond what any other salesperson did for us. We told her what we needed, she found the available trucks and called us when the one we wanted came in. In the past, we have waited hours to finalize a sale. We were shuffled from one area to another while they cleaned the car and did the paperwork. There was none of that yesterday. It took less than an hour to drive the truck off the showroom floor. Barbara had the OnStar set up ahead of time, Colleen had the papers in order for me to sign and we were in the truck with Barbara explaining the features in no time at all. I want to commend your staff and thank Barbara for making this truck purchase fun. We may be buying another car next year. I can assure you Crivelli will be our first stop."
  --Colleen - August 12, 2009

"My salesperson Joe Bianco was very knowledgeable about the product (2010 Camaro). He was extremely wonderful to deal with as he was very customer oriented. I enjoyed the experience with the finance manager Colleen the most. She went out of her way to explain everything and made sure I got the best deal with the purchase."
  --Marianne, June 11, 2009

"I just want to say that 2 years later I am still thrilled to own my Chevrolet Equinox. Also to say that I wouldn't have this vehicle if it weren't for Barb Katz and for that I want to thank her for being such a great salesperson. She's an all around EXCELLENT person who makes it happen for both sides but at a level that any person can be comfortable with. Her commitment to you as a customer doesn't end with you driving off the lot because I've talked to her or heard from her more in 2 years than some of my family members. It's because of Barb I've continuously recommended both Crivelli and the Equinox. Thanks!"
  --Autumn, June 2, 2008

"I have been dealing with Jim Crivelli for many years and have always been satisfied with their treatment. That's why I still drive Chevy products. Actually, I drive Crivelli products. If they switched to another automobile, I would be switching with them!"
  --Louis, November 2007

"For almost 20 years, I have been having my vehicles maintained by your dealership. I want to commend John McCauley for his efforts, consistent trustworthiness and dependability in keeping my vehicles in good condition. His reliability and excellence cannot be matched. "
  --Rich, May 26, 2006

"While on a trip through Pittsburgh, we ran over a piece of metal that stuck in the driver's side rear tire and caused a very rapid flat. We spotted your dealership and limped the car to your lot. Unfortunately, it was after hours on a Friday and your business was closed up tight so my husband went to another nearby business to look for assistance. When he walked into the establishment, he spotted a man wearing a "Mr. Goodwrench" shirt. Instead of sending us to another garage, your employee Edward Wurms led us to the back of your dealership where he promptly and professionally removed our punctured tire, plugged the hole and replaced it on the car. He and Thomas Coffy were polite and very helpful, even giving us directions to a hotel for the evening. You are lucky to have them both on your team."
  --Amy, April 27, 2004

"It has been 23 years since my last purchase. Barbara made my buying experience comfortable."
  --Lorraine, April 25, 2006

"The people were very nice and cooperative. Jim Crivelli is a first class dealership."
  --Vincenzo, March 18, 2011

"This is the first new vehicle that I've purchased and was very pleased with the experience. Joe Bianco was terrific to deal with. He couldn't have been more helpful. Thank you."
  --Michelle, March 8, 2011

"Your staff (from sales to service) goes above and beyond and because of this you have yourself a loyal customer for life. Although there are other Chevy dealers closer to our home and more convenient for routine service, we will happily travel the extra distance to get the best service and support Crivelli has to offer."
  --Ken & Michelle, August 17, 2005

"Buying a car from Jim Crivelli Chevrolet was a very easy and pleasant experience."
  --Brian, Sept 16, 2006

"After a long and frustrating process of repairs and warranty claims at another dealership... my father remembered Crivelli Chevrolet in McKees Rocks. Unlike mechanics at the other location I visited, they spent the better part of a week diagnosing and eventually fixing my vehicle...and never once suggested that I take the vehicle back and wait for it to get worse. Their resolve and dedication helped restore my faith in mechanics, Chevrolet, and in General Motors. "
  --Joseph, March 15, 2004

"The guys at the shop were able to add on a couple other services I needed done on my car when I dropped it off even though I didn't schedule for it!! Was very happy!!"
  --Jessica, July 22, 2011

"I cannot say enough about Crivelli Chevrolet. There was no pressure from a sales manager, the salesmen were very accommodating and I felt very comfortable there. Jeff Morris went out of his way to accommodate me in every way possible. He had the vehicle I was interested in inside the garage and cleaned up. I very much appreciated this because the temperature outside was in the teens! When I came in to take delivery, it was Jeff's day off and Brock took care of me. He went over every single button to make sure I knew how to work everything. There are several other Chevrolet dealerships a lot closer to me, but the next time I'm in the market for a new car, or know someone who is, I will recommend that they check with Crivelli Chevrolet first and save themselves a lot of trouble and aggravation. It was truly and enjoyable experience."
  --Carol, Feb 6, 2004

"I was impressed with the salesperson. I think I only spent an hour and a half purchasing the Chevrolet Traverse, which is unheard of. I usually spend a day at a dealership. That was something I have never experienced before, which was wonderful."
  --Edward, August 4, 2011